Freelance Customer Service Trainer Copywriter & Career Coach

Hi, I’m Sidonia, a freelance customer service trainer, copywriter, and career coach. I have over 10 years of experience in customer service across retail, offices, management, events, and strategic roles, handling interactions over the phone, in person, and on platforms like Microsoft Teams. I help businesses improve their customer experience, messaging, and staff alignment while assisting job seekers with CV writing and career transitions.

I offer affordable and flexible freelance services to help businesses and individuals communicate better and achieve success.

I look forward to helping you improve your business, career, and communication skills!

Let’s build something great together!