Application Support Software Support

Software or Applications support experience SQLSoftware SupportUp to £23-35k Redditch/HybridDo you love supporting customers? Do you have a real passion for software? Then this could be the right opportunity for youThe RoleDoing either 1st or 2nd level support will be the main areas that you will get involved in. Being a complicated bit of software there will be a learning curve, but that will be supported with plenty of training. Once you have learnt the product there will be further opportunities to progress.The product is fairly SQL based so a good knowledge in that area is helpful, but other software knowledge will make it easy to pick that up. Good customer skills is essentialRequired SkillsYou will need experience of: Software knowledge ideally SQL Strong customer service skills and communication skills Good knowledge of Windows and desktop supportCompanyAn expanding software business that has recently undergone a lot of positive change that is currently needing to create new roles in the business.