Location
Company name HGV Training Network
Category Customer Service
Contract Contract/Freelance
Full/Part time Full time
Salary £ £19,567
Description

Are you an IT Geek? Looking to apply your customer service skills to a Global IT Support Company? This may be the role for you… Weekly pay, 28 days' holiday, Temporary to Permanent, training provided, £10.76 per hour, 37.5 hours per week plus overtime. Please note that this is an office based position in Swindon, you will need to be able to commute easily. The shift pattern is: 8pm to 8am - Sunday to Thursday, Friday and Saturday - 12 midnight to 12 noon . The call centre is open 7 days a week, 365 days per annum so your work will be on a shift basis and will be including some weekends and Bank Holidays. We have an exciting opportunity for a Junior IT Customer Support Advisor to work on behalf of a major Global client, offering support to their Australian/American customers regarding their mobile phones/laptops/tablets and etc. Queries may be regarding the Sim, top up service, account details or general questions regarding IT equipment. This is a great chance to use your knowledge within IT and connect with people on the other side of the world You will be speaking to the customers, over the telephone and entering the information onto the database and finding out the information to relay to the customer. If it is really technical then calls are passed to 2nd line support. For this position you will have: A good understanding of IT Ideally a computing qualification or evidence of IT knowledge Worked on supporting customers or possibly family and friends on PC's, Laptops, Tablets or mobile phones. Excellent customer service experience Excellent data entry skills Thrive on sorting out issues and giving customers an exemplary service A keen interest in technology If this sounds like the role for you, apply with your CV today and we will be in touch for an immediate interview.

Beware of scammers by reading our top tips on how to avoid a scam

Contact the advertiser

Don't forget to mention Vivastreet when you get in touch!

2 x IT Customer Support Advisors - Nights

  • £ p/h incall
  • Lower Bourton

Anything wrong with this ad?

Let us know what the problem is, we will review it accordingly.

HGV Training Network

Address: L67

Family Paralegal

Liverpool - Liverpool

Control Environment

Manchester - M1

Traffic Marshal

Westbury - SY5

Marketing Manager

Northampton - NN1

Associate Director -

Plaistow - BR1

Retail Team Driver -

Worthing - NR20

See all ads ( 154 ads ) Member since: 22/04/2021

Didn't find what you were looking for?

< Back to results

Contact the advertiser

Don't forget to mention Vivastreet when you get in touch!

2 x IT Customer Support Advisors - Nights

  • £ p/h incall
  • Lower Bourton

Vivastreet Safety Centre

  • Your safety is of paramount importance to us.
Tell us what you think