Internal Sales Executive

Are you looking for a sales role with no cold calling? Are looking for a very generous and achievable commission package? If so it might be worth reading on Regular shifts are 8 hours x5 days, Monday - Sunday, between the hours of 7am - 7pm (8am - 5pm on weekends). Part Time Hours TBC Salary base is £20,592 with OTE of up to £29,000 (uncapped) About us Rightio Subcontractor Ltd, is a privately owned SME, based in Oldbury. As one of the UK’s leading home repairs and services companies with a network of over 300 fully qualified engineers throughout the country, we pride ourselves on being the best at what we do. Whether it’s plumbing, heating, electrics, drainage or locks which need our attention, we strive to offer the best possible customer service and to simply, do things the RIGHTIO way. We are an inclusive, fun and customer-centric team and put simply, our VISION is to provide a customer experience so right, you would never go anywhere else As an Internal Sales Executive, working within a small, very fast-paced call centre, you will be the first point of contact for our customers and therefore providing a very important service and processing bookings. Key responsibilities of the role are: · Deliver excellent customer service via Outbound and Inbound calling · Upselling and cross-selling Rightio’s products and services · Ensuring accurate details of calls made/received are recorded on the internal systems · Selling the benefits of Care Club policies · Keeping your knowledge of systems/processes up to date The ideal candidate will have proven experience in this type of role and will have the following key skills: · Excellent customer service skills · Ability to handle and overcome objections · Excellent telephone and communication manner · A high degree of self-motivation and drive to succeed · Experience working towards key performance indicators (KPI)s · The ability to build a strong rapport to gain your customers' trust · The capacity to flo