Customer Service Engineer

Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. * Ensure material parts are processed in accordance with policy * Maintain all test equipment, tools and company property in good and working order * Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met * Maintain good communications and team working with all Managers and Colleagues * Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times * Identify any opportunities to improve efficiency and effectiveness of team processes. * Complete personal administration and company mandatory training in a timely and accurate manner * When applicable provide out of hours technical service support and complete individual mandatory weekend working provision * Attend product training courses in Europe and USA in order to build competence in providing technical assistance and support to customers * Work as part of a multidisciplinary team within customer services to ensure our company values are achieved What do I need to qualify for this job? * HNC/HND in an Electronics, Engineering, or Bio-Chemistry r