Location | Yorkshire and the Humber West Yorkshire Leeds Headingley - Leeds |
Company name | Neom Recruitment Ltd |
Category | Other |
Contract | Permanent |
Full/Part time | Full time |
Salary | £ 23000 - £26000/annum (DOE) + Ben |
Maintenance Co-ordinator LS6 £23k - £26k (DOE) + Benefits Full Time – Monday – Friday 9.00am – 5.30pm (some flexibility around Peak required) Due to incredible growth, this reputable, award-winning property developer and landlord with over 50 years rental experience is looking to grow their friendly team in Leeds. This busy, varied, and interesting role requires the holder of the post to spend a significant amount of time and patience working with tenant queries, resolving problems and complaints with efficiency and due diligence. You may have come from a Lettings or Property background or have an insight to working with the public and thrive on query resolution. Your proven track record of accomplishing positive outcomes, understanding issues with sympathy and empathy, yet be driven by a positive and effective solution is what will spearhead your continued success within this professional driven team. The overall objective for the Maintenance Team is to ensure that all customer/tenant’s’ needs are met, retaining property reputation, query resolution and that maintenance issues are settled quickly with as little disruption as possible. The ultimate driver for the department is to retain, resolve and remain a reputable business that leaves a lasting impression that far outweighs any other property letting service within the Yorkshire Region. Duties & Tasks * Acknowledge and respond to maintenance requests within the SLA agreed timescale. * Instructing and communicating with contractors, clearly and concisely, detailing the level of work required. * Diarising complex issue, gathering sufficient information ensuring the job is complete from start to finish. * Navigate snagging issues for project works such as EPC (Energy Performance Certificate) insultation works. * Verify complete repairs/fitting jobs before approval of invoice payment. * Reviewing and investigating maintenance issues, checking history of property, re-occurring issues, cross checking with